How does the shipping work?

As I have started this small business from my own home I will be shipping the items myself. This allows me to check the products are not faulty etc before sending out to the customers, it also means I get to do all the packaging myself to ensure the quality of my work and packaging is of the highest standards.

International Shipping Import Duties & Taxes?

Please note that all international orders may be subject to customs duties, taxes, and import fees upon arrival in the destination country. These charges are determined by local customs authorities and are the responsibility of the recipient.

EllieMaySwims does not collect or cover these fees at checkout, and we cannot predict the exact charges, as they vary by country. If applicable, your local postal service or customs office will notify you of any fees due before delivery.

By placing an international order, you agree to cover any additional charges that may apply. If you refuse to pay the customs fees and the package is returned to us, we may issue a refund for the order value (excluding shipping costs), provided the items are returned in their original condition.

For more information on customs charges, please contact your local customs office before ordering.

Are the fabrics eco-friendly?

Yes. I pride myself in knowing that all of the fabrics used to create my bikinis are eco-friendly, vegan PETA approved and the excess gets taken to local dog shelters in Brazil where they turn it into dog beds.

What is the sizing like?

I will attach a size guide to the bottom of this FAQ page to allow you all to decide on the sizes yourself. For reference, I am a size small in my bikinis, I have a size 32B cup and generally am a size 6/8 in normal clothes shops. I am aware that my sizes are not yet suitable for all ranges but as a small business I needed to start somewhere and hope to expand to fit every body as soon as possible.

Do you offer a returns policy?

I do offer a returns policy. If you are not entirely happy with your product when it arrives, you have 14 days to return the product in the condition that you received it including the hygiene strip still in place. I will issue you with a refund of the price of the bikini set, excluding any shipping fees upon receipt and inspection of the returned product. You must email me on business.elliemay@gmail.com within 14 days of receiving your item if you wish to return and be refunded to obtain a return address.