Shipping Policy - UK
This website is operated by EllieMaySwims. Throughout the site, the terms “we”, “us” and “our” refer to EllieMaySwims. EllieMaySwims offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
At EllieMaySwims we strive to ensure your orders are delivered safely and promptly. Please read our shipping policy carefully before you place your orders.
Free UK shipping on all orders no matter the value. I use Royal Mail tracked 48 for all UK orders.
The processing time for your orders is 1-3 business days. Please be aware that during busy seasons these times may vary.
EllieMaySwims uses a tracked service when shipping all orders, therefore, we are not responsible for lost, stolen or damaged items once they leave our facility. In these cases we cannot offer refunds or reshipments.
Delivery times may vary depending on your shipping address, you will receive tracking details as soon as your order has been sent to track your parcel.
Delayed deliveries: EllieMaySwims is not liable for any delayed deliveries caused by couriers or unforeseen circumstances such as the weather or customs delays.
Thank you for shopping with EllieMay!