Shipping policy

Shipping Policy

UK Shipping We offer standard shipping via Royal Mail Tracked 48 for £3.49 on all UK orders. Please allow 1–3 business days for processing before your order is dispatched. Once shipped, delivery typically takes 2–3 business days.

International Shipping We ship to Australia, North America, and the Rest of the World. International shipping rates are calculated at checkout based on your location and order details, with options available via DPD, DHL Express, and FedEx (carrier availability varies by destination).

Processing Times All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next working day.

Using a tracked service means that we are not responsible for any lost, damaged or stolen items once they leave our facility. In these cases, we cannot offer replacements, refunds or reshipments.

EllieMaySwims is not responsible for delayed orders due to unforeseen circumstances such as weather delays or customs delays.

Thank you for shopping with us. Ellie X